Turning Customer Complaints into a Competitive Advantage

Receiving a complaint from an irate customer is seldom a pleasant experience. But customer complaints also provide businesses with valuable feedback about the quality of their products and services. By developing processes for fielding complaints, your company can identify weak spots in need of correction, increase the chances of retaining valuable customers, and gain a …

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Profit Sharing: Age Can Make a Big Difference

For quite some time, profit-sharing plans have been recognized by many small business owners and professionals as effective, qualified retirement saving tools. Generally, these plans allow employees to share company profits, as employers make contributions to participant accounts based on each participant’s annual compensation. However, if you are an older business owner, you may want …

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CPAAI (CPA Associates International) is pleased to announce a merger with MGI Worldwide, effective 1st January 2020.
The newly created organisation will comprise more than 250 accounting, tax and consulting firms in almost 100 countries throughout the world.

For more information, please read our Press Release.